Privacy Policy

1. Introduction

PrecisionAdvisor Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

As a company registered in Ireland and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

The data controller for your personal information is:

3. Data Collection

We collect personal data that you provide to us directly and information that is automatically collected when you use our website. The data we collect includes:

Information You Provide

• Contact information (name, email address, phone number, company name)
• Communication preferences and consent records
• Messages and inquiries you send to us
• Information provided during consultations or service delivery
• Business requirements and technical specifications

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and analytics data
• Cookie data and tracking preferences

4. How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent:

• Providing POS system consultation and advisory services
• Responding to your inquiries and communications
• Delivering requested reports, analyses, and recommendations
• Improving our website functionality and user experience
• Sending relevant business communications (with your consent)
• Complying with legal obligations and protecting our business interests
• Analysing website usage to enhance our services

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

6. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Contract Performance: To deliver services you have requested
• Legitimate Interests: For business operations, website analytics, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

7. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes
• In connection with a business transfer or acquisition

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Specifically:

• Contact information: Retained while you remain a client or prospect
• Service delivery data: Retained for the duration of our business relationship plus 7 years for legal compliance
• Website analytics data: Retained for up to 26 months
• Marketing consent records: Retained until consent is withdrawn plus 3 years for compliance purposes

9. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing or cookies

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data storage and backup procedures

11. International Data Transfers

When we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or certification schemes.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Complaints

If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the Irish Data Protection Commission or your local supervisory authority.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

This Privacy Policy is effective as of the date stated above and governs our collection, use, and disclosure of your personal information.